Why should I outsource?

You are the best judge of your needs. If you believe outsourcing is necessary, it can provide better quality, shorter turnaround times, and cost savings. However, don’t outsource solely to save money, as this can lead to poor-quality products and higher costs in the long run to fix issues.

What should I consider while outsourcing?

Clearly define your requirements and communicate them in detail to the vendor. Ensure transparency regarding timelines, delivery, and pricing. Maintain constant communication with the team.

What types of projects do you undertake?

We handle projects in web design, corporate identity, web development, open source customization, SEO, and content writing.

I am concerned about data ownership and confidentiality. How do you handle this?

We sign a non-disclosure agreement (NDA) with our clients, ensuring that we do not disclose or sell any business ideas or product details. The code and intellectual property remain yours.

I had a bad experience with outsourcing before. Will it be different with you?

You need to work with us to find out. Our experienced team has over 10 years of project execution expertise. We recommend starting with a small job and gradually increasing the scope to ensure a smooth working relationship and better understanding of your requirements.

Will communication be a problem with your team?

Not at all. We have a dedicated account manager to handle client communication and ensure your requirements are met. The team leader focuses on project goals and steps in for communication if the account manager is unavailable. We regularly communicate via email, chats, and conference calls.

How long will it take to complete the project?

We work on turnkey, hourly, and dedicated resource bases. We help you choose the best and most cost-effective model for your project.

Will my project details be included in the proposal?

It depends on the project. Timelines are discussed during the sales process and reviewed when handed over to the operations team. Any changes in timelines are communicated in advance. Timely project delivery depends on regular feedback from the client.

What about the quality?

We maintain complete transparency in all transactions. You will have full details of deliverables, timelines, and finances in the proposal.

Are your designs up to global standards?

Our designs adhere to global standards, not just local tastes. We tailor our work to client requirements and fully understand your needs before starting on the concept.

How will I know about the progress of my project?

We set milestones at the beginning of the project. Timelines and tasks are shared with you through our project management system, allowing you to monitor progress.

What are your working hours?

We work from 9:00 AM to 10:00 PM IST (3:30 AM to 4:30 PM GMT). The sales team is available across different time zones. For further information, please see our contact details.

Do I need to make payment in advance or after project completion?

We require partial payment in advance, with additional payments upon project readiness and completion. As our working relationship develops, we can offer flexible payment terms on a monthly basis.

How can I make payments?

You can pay via wire transfers, PayPal, and soon, credit cards. We accept payments in USD, GBP, EUR, and INR.

If something goes wrong on our site after the project is finished, will you help us?

Absolutely. Customer satisfaction is our priority. We offer a warranty period depending on the project size and also provide maintenance contracts to better serve our clients.

Whom should I contact to give my requirements?

You can fill out the form on our “Get Started” page with all the details, and a member of our sales team will contact you.